We collect information to provide you with the best shopping experience. This includes:

• Personal Identification Information: Name, email address, phone number, and billing/shipping address — collected when you register, place an order, or contact us.
• Payment Information: Credit/debit card details or payment method information, processed securely through third-party payment gateways. We do not store full card numbers.
• Account Information: Username, password, and order history if you create an account.
• Usage Data: Pages visited, time spent on the site, browser type, IP address, and referring URLs — collected automatically via cookies and analytics tools.
• Communications: Messages you send us via email or the contact form, including any feedback or support requests.

We use the information we collect for the following purposes:

• To process and fulfil your orders, including shipping and delivery.
• To send order confirmations, invoices, and shipping updates.
• To respond to your inquiries and provide customer support.
• To personalise your shopping experience and recommend relevant products.
• To send promotional emails, newsletters, and special offers — only if you have opted in.
• To improve our website, products, and services based on usage patterns.
• To detect, prevent, and address fraud or security issues.
• To comply with legal obligations.

We respect your privacy and do not sell or rent your personal information to third parties. We may share your data in the following limited situations:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments (e.g., Stripe, PayPal), and delivering orders (e.g., courier services). These parties are contractually bound to keep your information confidential.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Analytics Partners: Aggregated, anonymised data may be shared with analytics providers to help us understand website traffic.

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.

• Essential Cookies: Necessary for the website to function (e.g., shopping cart, login session).
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements based on your browsing behaviour.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website.
• Secure payment processing through PCI-DSS compliant gateways.
• Regular security reviews of our systems and processes.
• Restricted access to personal data — only authorised personnel can access it.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Order and transaction records are kept for up to 7 years for accounting and legal compliance purposes.
• Account data is retained until you close or delete your account.
• Marketing preferences are retained until you unsubscribe.

You may request deletion of your personal data at any time (subject to legal obligations) by contacting us.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data (“right to be forgotten”).
• Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
• Data Portability: Request a copy of your data in a portable format.
• Restriction: Ask us to restrict the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at the details provided below. We will respond within 30 days.

SQmart LLC’s website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete that information. If you believe a child has submitted personal information to us, please contact us immediately.

Our website may contain links to third-party websites (e.g., social media platforms, payment processors). These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the “Last Updated” date at the top of this page.
• Notify registered users via email where appropriate.
• Display a notice on our homepage.

Your continued use of our website after any changes constitutes your acceptance of the updated policy.